Insurance DME > Home Medical Equipment (Covered by Insurance)

Insurance DME

Doctor’s Orders/Prescription From Doctor

We first need to attain the doctors orders to ensure that the equipment is requested and what equipment is needed.

Review of the Referral

Our office will review the referral, ensure eligibility, and justification notes to ensure the patient is able to get this equipment.

Delivery, Service, Repairs

Our technicans will then come out to deliver the equipment and inform the family of the insurance rental process. Including any potential service and repair requests.
ProCare receives referral via fax for Insurance DME with appropriate doctors notes, DME orders, and justification.
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The patient/patients family and understands the specifics of the situation. Whether it is a discharge or the patient is already home ; the delivery is then scheduled .
Schedule or Walk In
DME is then delivered and the family is educated and aware of the equipment that the have received.
Get Started

Re-auth

ProCare takes care of any Re-Auth requests thus taking the burden off the the family and the patient.

24/7 hour access to a live rep

we are proud to be 24/7 with full service and a live rep will always be available.

Patient/Client satisfaction / Streamlined communication and product retrieval

below add We ensure that patients and doctors offices are on the same page as we serve as the middleman to bridge the gap.

INSURANCE-BASED DME SOLUTIONS

ProCare DME

Supporting Payers, Providers, and Patients

ProCare Medical Supplies provides reliable DME solutions through insurance, helping patients access the equipment they need while simplifying the process for healthcare providers. We are contracted with multiple commercial insurance plans, as well as Medicare, allowing us to serve a wide range of patients with varying coverage. Our experienced team works directly with insurance providers to manage eligibility, documentation, authorizations, billing, delivery, and ongoing equipment needs—providing a seamless experience from start to finish.

Phone

(510) 627-0000

Email

Support@procaredme.com

Store Hours

Monday – Friday : 9am-5pm
Saturday – Sunday : Closed

Location

7031 Koll Center Parkway, STE 200, Pleasanton CA 94566